CLINICAL INFRASTRUCTURE • SINGLE-CLINIC LICENCE

The Operating Layer for
UK Weight-Loss Clinics

A ready-to-deploy, UK-regulated platform for weight-loss treatment. Questionnaire, clinician review, payment and fulfilment on one system.

Book a Demo Explore Live Demo Clinic
Guided clinical questionnaire
BMI calculation & contraindication flags
Mandatory clinician review
Secure checkout & fulfilment
Patient portal & reordering
Prescriber Administration Suite • Live Orders SLIMMING CLINIC
Live Demo Clinic Instance Available
Prescriber Administration Suite Live Orders deployed at Slimming Clinic
Click to inspect high-resolution interface
One system End-to-end patient journey
Questionnaire to fulfilment, under your brand
Every order Clinician-reviewed
Mandatory clinician gate before fulfilment
2FA Secure by default
Two-factor authentication throughout
Audit-ready Full audit trail
Every order transition recorded
Foundational Architecture

Governance Enforced by System Design.
Three Pillars. One Trusted Platform.

Fragmented forms, payments, and review queues create risk and admin overhead. AloraLabs unifies the patient journey on a single, audit-ready platform, with clinical safety and governance built in rather than bolted on.

PILLAR 01

Clinical Safety by Design

Safety flags and contraindications are applied during assessment, and no order proceeds without a clinician's review. The platform structures and records every step, so prescribing stays with your clinician.

  • Structured questionnaire: Guided, multi-step medical history with branching logic and safety flags.
  • BMI calculated during assessment: Eligibility thresholds applied automatically, not self-reported.
  • Mandatory clinician review: No order proceeds without a clinician's approval.
PILLAR 02

Audit-Ready by Default

Every order transition is recorded, including who did what and when. Role-based access, encrypted credentials, and a full status history give you the record regulators expect, without extra effort.

  • Full order status history: Every transition recorded, with who did it and when.
  • Role-based access: Separate patient, clinician, and admin permissions.
  • Encrypted credentials: Sensitive keys stored encrypted, with an audit log across the system.
PILLAR 03

Launch Fast, Under Your Own Brand

A complete, pre-built storefront, with questionnaire, review, checkout, portal, and email already wired together. Deploy under your brand and retain ownership of patient records and relationships.

  • Complete storefront: Questionnaire, review, checkout, portal, and email, already integrated.
  • Clinic branding: Name, logo, favicon, theme colour, footer, and legal links.
  • First-run setup wizard: Get your clinic live without a rebuild.
Operational Interfaces

One System for the Whole Patient Journey

Inspect the live platform, from the structured questionnaire and clinician review to secure checkout, fulfilment, and reordering.

Guided Clinical Questionnaire

Structured Clinical Questionnaire & Triage

A guided, multi-step medical history that captures patient history, calculates BMI, and applies clinical safety flags. Questions and branching are configurable, so the clinic shapes the flow to its own protocol.

  • Configurable question flow: Branching shaped to your clinic's own protocol.
  • BMI calculated during assessment: Eligibility applied automatically from patient-reported height and weight.
  • Safety flags: Contraindications surfaced before anything reaches clinician review.
  • GP practice & delivery details: Captured to support remote prescribing.
Patient Intake Flow • Medical Questionnaire SLIMMING CLINIC
Clinical questionnaire patient intake flow deployed at Slimming Clinic
Click to inspect high-resolution interface
Live Clinician Dashboard

Clinician Review & Prescribing Suite

A clear review queue, not ad-hoc inbox triage. Review the full patient record, record notes, and approve, reject, or refund from one dashboard.

  • Order filtering & search: Find requests by reference, patient, or status.
  • Full patient record: Every answer, the calculated BMI, and any flags in one view.
  • Internal notes: Record clinical rationale and treatment adjustments on the patient record.
  • Refunds in-platform: Refund a payment when a patient is found unsuitable.
Prescriber Administration Suite • Live Orders SLIMMING CLINIC
Prescriber Administration Suite Live Orders deployed at Slimming Clinic
Click to inspect high-resolution interface
Compliant Patient Experience

Patient Portal & Reordering

Patients see prescription status, manage their address book, view order history, and reorder eligible treatments, all under your brand.

  • Order status & tracking: Prescription progress and courier tracking, in one place.
  • Address book: UK delivery addresses, validated by postcode.
  • Reorder eligible treatments: Returning patients request repeat cycles without re-entering baseline history.
  • Data rights: Subject-access export and account erasure, available to patients directly.
Patient Treatments Portal // Available Treatments SLIMMING CLINIC
Patient Treatments Portal available treatments catalogue interface
Click to inspect high-resolution interface
Regulated Clinical Journey

The Four-Stage Patient Journey

Each stage is governed by safety controls, with the clinician's decision at the centre, aligned with UK remote prescribing guidance.

STEP 01

Clinical Questionnaire

A guided, multi-step medical history captures patient history, current medications, GP practice details, and BMI.

SAFETY CONTROL BMI is calculated and safety flags are applied before anything reaches review.
STEP 02

Mandatory Clinician Review

A clinician reviews each patient's answers and approves or rejects the request. No order proceeds without this gate.

SAFETY CONTROL Human-in-the-loop: the clinician decides; the software structures and records.
STEP 03

Checkout & Payment

A multi-step checkout applies UK delivery rules by region, handles discount codes, and processes payment securely.

SAFETY CONTROL In-platform refunding via Stripe with automated patient notification if treatment is refused.
STEP 04

Fulfilment & Reordering

Once approved, the order moves to fulfilment. Patients see order status, manage their address book, and reorder eligible treatments.

SAFETY CONTROL Order status history with courier tracking and reordering.
Regulatory Assurance

Built for UK-Regulated Healthcare.
Audit-Ready and Clinician-Led.

Every component is designed to keep your service compliant, defensible, and safe, from eligibility checks to data protection.

NICE ALIGNMENT // TA875 & CG189

Structured Clinical Eligibility

Eligibility is assessed against UK thresholds during the questionnaire. BMI is calculated automatically, with safety flags for contraindications, before a clinician reviews the request.

Eligibility and contraindication flags applied before clinician review
GMC GUIDANCE // REMOTE PRESCRIBING

Human-in-the-Loop Prescriber Control

Remote prescribing requires adequate clinical assessment. The platform compiles a structured briefing for your clinician, who retains the final decision. Technology supports clinical judgement and never replaces it.

Mandatory clinician sign-off, with an audit trail for every decision
UK GDPR // ARTICLE 9 SPECIAL CATEGORY

Special Category Health Data Protection

Patient medical history is treated as special-category data. The platform provides structured export for subject-access requests and account erasure, with data held in your own clinic instance.

Structured subject-access export and account erasure workflows
SECURITY // ENCRYPTION & TWO-FACTOR AUTH

Encrypted at Rest & Two-Factor Authentication

Sensitive credentials are encrypted at rest, and patient and admin logins are protected by two-factor authentication.

Encrypted credentials and two-factor login throughout
Commercial Structure

Your Brand. Your Prescriber.
Our Verified Clinical Infrastructure.

We license the complete platform under a dedicated Single-Clinic Licence. Your clinic retains full ownership of patient relationships, clinical records, and prescribing revenue.

  • White-Label Customisation: Clinic name, logo, favicon, theme colour, and legal links.
  • Dedicated Clinic Database: Your own instance. No shared patient data.
  • Integrated Stripe Processing: GBP checkout with direct in-platform refunds upon clinical refusal.
  • Structured Clinical Questionnaire: BMI calculation and safety flags.
  • UK Delivery Rules: Region-specific delivery and collection options.
  • Turnkey Deployment & Handover: Full setup in your own accounts with complete data ownership and zero lock-in.
SINGLE-CLINIC LICENCE

Turnkey Clinic Implementation

Complete setup included: subdomain routing, hosting, database, and email configuration, plus Stripe webhook integration and full account handover.

£1,980 £780

One-off setup & software fee. Third-party infrastructure (Vercel, DB, Resend, Stripe) billed to your own accounts.

Prescriber & Clinic Governance

Frequently Asked Questions

Clear, definitive answers regarding regulatory compliance, prescriber legal responsibility, and platform implementation.

How does this platform support Care Quality Commission inspection readiness?

The software maintains an unbroken, timestamped clinical audit trail for every patient encounter. Prescribers' rationale, internal clinical notes, BMI calculations, comorbidity verifications, and treatment transitions are permanently preserved in dedicated audit and history tables within the prescriber suite. Transaction and order summaries can also be exported to CSV.

Who carries legal prescribing responsibility when using the platform?

Your registered clinician. In strict compliance with GMC guidance and UK law, every prescribing decision remains the sole professional responsibility of your GMC-registered doctor, GPhC pharmacist independent prescriber, or NMC nurse prescriber. The software never approves or dispenses treatments autonomously.

How does the platform address UK regulations regarding Prescription-Only Medicines advertising?

Under the Human Medicines Regulations 2012 and MHRA Blue Guide, advertising Prescription-Only Medicines to the general public is illegal. The platform presents treatments strictly within an active clinical consultation, displaying factual, non-promotional descriptions aligned with Summary of Product Characteristics (SmPC).

Can our clinic connect our existing dispensing pharmacy partner?

Yes. The platform is designed to operate seamlessly alongside your nominated GPhC-registered dispensing pharmacy. Once a clinician approves a treatment request, full consultation records and order details are ready for dispensing authorisation. When your pharmacy partner dispatches the medication, your team records the courier tracking reference directly in the admin suite, which automatically notifies the patient with live tracking.

How does the refund process function if a clinician rejects an order?

When a clinician assesses that a patient does not meet eligibility criteria or presents medical contraindications, they can issue a refund directly through the administration portal with a single click—instructing Stripe without logging into a separate payment dashboard. An automated, clinically sensitive explanation email is dispatched to the patient immediately.

Does the platform support multiple dosage tiers and treatment switches?

Yes. The catalogue supports multi-tier dosage options (from starter through maintenance pens) with visual dosage guides for patients. Prescribers can also switch a patient's approved treatment regimen (e.g. from Wegovy to Mounjaro) directly in the prescriber suite. Every switch generates an immutable audit record and delivers an automated update email to the patient.

How are patient privacy and special category health data protected?

Patient data is held in your dedicated clinic database, encrypted at rest, and protected by two-factor authentication. Patients can download their complete record or request account erasure directly from their account settings. Following deployment, all accounts are handed over to your clinic—AloraLabs retains zero access to your database or patient records.